Help Center

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Contact Us

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Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Our Brand and Products

What is SIN N SATIN?

Are SIN N SATIN products suitable for both men and women?

What is the Lumière Silk Collection?

Are your products suitable for all skin types?

Are SIN N SATIN products cruelty-free?

Face Cleanser

What are the key benefits of the Lumière Silk Face Cleanser?

What are the key ingredients in the Face Cleanser?

Can I use the Face Cleanser every day?

Will the Face Cleanser make my skin lighter?

Can I use the Face Cleanser if I have sensitive skin?

Body Cleanser

What makes Lumière Silk Aqua Veil Body Cleanser special?

Does Aqua Veil have a fragrance?

Is the Body Cleanser suitable for everyday use?

Will the Body Cleanser dry out my skin?

Can both men and women use Aqua Veil?

Orders and Payments

What payment methods do you accept?

How much is shipping and how long will it take?

Can I cancel or modify my order?

Will I receive an order confirmation?